QUICK ANSWER
Before you write — the answer might already be here
For everything else: read the full FAQ
iOS: Settings → Your Name → Subscriptions.
Android: My Profile → Manage Account.
Cancel before your next billing date and you will not be charged again.
Write to us immediately at contact@allyoursenses.ai with your account email. We will sort it out.
iOS: tap Restore Purchases on the subscription screen.
Android: log back in with the same credentials — your account travels with you.
Go to My Profile → Delete Account in the app. Or email us and we will do it for you within 24 hours.
No. Credits are only consumed when a story is successfully delivered. If something goes wrong, you keep your credit. Usually it gets refunded automatically the same day. If it doesn't, please write us and we will make it right for you.
WRITE TO US
We read every message
We respond within 24 hours. If your issue is urgent, start your message with URGENT and we'll prioritize it.
Your experience matters to us. Not because it is good for business — because we built this for you, and we want you to enjoy it, we want to smile every time you think of All Your Senses and that you come back again and again.